Why are cells in my dashboard grey or blank?

We refresh the Last Level column each day so that you can see what your students are currently working on or what they finished at the end of the current day. If a Last Level column is blank it means the student isn’t logged in, or hasn’t completed a level today, or your internet is down.

If a strand mastery cell is blank it probably means we do not yet have enough information on a student to approximate their mastery. If they keep playing, we will color the cell shortly.

Or, it may mean the iPad is not connected to the internet. As soon as the Educator app open with internet active, the data for all students will be sent to your dashboard. 

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